Get help with Lamponi

Have a question, hit a snag, or want to send feedback? Email support@lamponi.ai and a real person on the team will get back to you — usually within one business day.

Getting started

Download Lamponi for macOS, Windows, or Linux, open it, and hit record. Your first meeting is transcribed and summarized automatically.

Plans & billing

See what’s included on each plan on the pricing page. To upgrade, downgrade, or ask about a receipt, email support@lamponi.ai.

Your data & privacy

Recordings, transcripts, and summaries are encrypted on your device before upload. See how it works on our security and privacy pages.

Something not working?

Tell us what happened and which platform you’re on at support@lamponi.ai. Screenshots help us fix it faster.

Enterprise & teams

For rollouts, invoicing, or a security review, reach the founder directly at matteo@lamponi.ai.